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Frequently Asked Questions
1. What materials are your products made from?
Our collection is primarily crafted from high-quality stainless steel. We choose stainless steel because it performs beautifully in real life: it’s durable, resistant to tarnish, and naturally hypoallergenic. It’s designed for pieces you can wear and enjoy every day with confidence.
2. Are your products hypoallergenic?
Yes. All Zolven products are lead-free, nickel-free, and designed to be hypoallergenic. “Hypoallergenic” means the materials are carefully selected to minimize the risk of skin irritation or allergic reaction.
A note on sensitivity: We design our pieces to be as skin-friendly as possible, but every person’s skin is different. If you have known metal sensitivities, we recommend testing a new piece for a short period before extended wear.
3.How do I choose the correct size for jump rings, clasps, and beads?
We know that in jewelry making, even a fraction of a millimeter can change everything. That’s why every product listing includes real-world measurements taken with digital calipers—not just factory specs. To make things easier, we also include a “Fits With” compatibility guide on product pages, so you can confidently choose components that work together before you start creating.
3.How do I choose the correct size for jump rings, clasps, and beads?
Yes—our stainless steel components are water-friendly and designed for everyday wear. For best results and long-term shine, we recommend rinsing and drying your pieces after prolonged exposure to water. If you’d like more detailed care instructions, you can visit our [Jewelry Care page].